Event Subscriptions

The Event Subscriptions screen is used to set the severity level of messages displayed to employees via Employee Information Station (EIS) devices when they are clocking into the system. The level of severity indicates the action the employee is able to take. For example, messages that are Informational or Warning indicate that an employee needs to read a message, but the employee can continue clocking. A Critical message may mean that an employee is not able to clock into the system. For example, employees may be given an Informational message that a required license will be expiring in 90 days, then a Warning message that their license is going to expire in one day, and finally a Critical message that their license has expired.

Note: For more information on the available Event Subscription options, see the Preferences section>My Preferences card>Event Subscriptions.

Note: For more information on the configuration required for this feature, see Feature Configuration>EIS Messaging.

Depending on the user authorization level, the following actions may be available. Click on the link below for more information on each action. Click on the link a second time to close the information box.

To Open and View existing records, complete the following steps:

Using the Search page selection criteria, search for all the records to be viewed.
To select one or more record, click the box to the left of each record to alternately add or remove the check mark. To select/de-select all records in a specific search result set, click on the box above the search results to add or remove all check marks.
To open the record you wish to view first, click its folder. All other selected records are also available.
To view all other selected records, scroll to the previous record or to the next record using the navigation arrows.
For records displayed in a list format, click the card arrow on a record to open and view it.
Note: For more information, see Opening and Viewing a Record in the Help section>Record Management screen.

The Search page is the default page when a screen is opened. This screen is used to filter criteria when searching for a specific record.

After entering values in the selected fields, click on the Search button. The results are listed below the search screen.
Additional searches with different filter options can be run to add to the selected record results set.
To select one or more record, click the box to the left of the record to alternately add or remove the check mark. To select/de-select all records in a specific search result set, click on the box above the search results to add or remove all check marks.
To open the record you wish to view first, click its folder. All other selected records can be viewed by scrolling, using the right and left arrows in the Navigator section of the left pane.
Note: For more information on searching for an existing record, see Searching for a Record in the Help section. For more information on the Action buttons available in the left pane after the search is completed, see Search Action Buttons. For more information on setting the check boxes default to be checked or unchecked, see the Preferences section>My Preferences card>List screen.

The category of the event subscription message (such as Device, Education, Employee Transactions, License, Processes, Self Scheduling, System, or Time and Attendance).

The label describing this event subscription message. This description will be displayed to the employee.

Indicates whether messages should be displayed to the employees through the EIS devices for this event (Yes/No).

The level of the error message. The options, in order of severity, are Informational, Warning, and then Critical. If a message is given a severity level of Critical, the employee may be locked out from clocking into the system.

Note: The settings that determine if employees are locked out from clocking in when they have a critical message is set up on the

Device Message Participation field in the License configuration screen or the Course/Competency configuration screen.

Indicates the action when an event occurs that is linked to an Event Subscription. For example, if an employee's license has expired, this setting determines whether the employee is given a message and whether that employee can clock into the system.

Different licenses can have different settings. For example, an RN license can be set to Enabled with Lockout. This means if an employee with a Mandatory requirement for an RN license does not have a valid license, he or she would not be able to clock in. This same employee might have a CPR license that is set to Enabled. If that license is expired, the employee gets a message but is still able to clock in.

Messages can be viewed on the Home page>My Unread Messages screen and in the Actions section>Employee card>Messages screen.

The following options are available:

Enabled	This license participates in device messaging. A message is generated for the employee when a related event takes place. When a “lockout” occurs for a critical message, the employee sees the lockout messages, but is still able to delete the message and go on to add, edit, and delete clockings as usual.
Disabled	This license does not participate in device messaging. No message is generated when a related event takes place.
Enabled with Lockout	This license participates in device messaging. When a related event takes place, if the severity level of the event is Critical, the employee sees the lockout message, and is NOT able to delete the message. The employee is not able to add, edit, or delete clockings until the issue is resolved.