Messages
The Messages action option opens a screen to view new or existing messages, or to create a new message using the wizard. Messages that have been read can be marked as Read and saved, or they can be deleted.
Action Buttons
Check the box to the left of each record to apply the action, then click on the action button. To select all records in the list to apply an action, check the box in the title bar.
Delete Selected
The Delete button is used to remove one or more records from a screen.
To delete a record, complete the following steps:
- Click on the selection box to the left of each record to be deleted.
A check mark is displayed
- Click the Delete button.
- If a single record is open, select the Delete button (there are no boxes to select the record).
- A message is displayed verifying the record should be deleted. Click on Yes to continue.
Mark as Read
To indicate that a message has been read, check the box to the left of the message and then click on the Mark as Read button. The message no longer appears on the My Unread Messages card on the Home page.
To change the status of a Read message back to Unread, check the box to the left of the message and then click on the Mark as Unread button. The message now appears again on the My Unread Messages card on the Home page.
Mark as Unread
To change the status of a Read message back to Unread, check the box to the left of the message and then click on the Mark as Unread button. The message now appears again on the My Unread Messages card on the Home page.
New Message
Click on the New Message button to open a wizard to create and send a new message.
For more information on creating a new message, see Steps for Adding a New Message.