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The Request to Work feature allows employees to search for schedule openings they are qualified to work. The following summarizes the life cycle of a request to work.
The Request To Work Period is rolling time frame defined as all days on or after the Request to Work Minimum Date and on or before the Request to Work Maximum Date. These values are set up on the Staffing Configuration screen of the organization unit of the schedule.
For more information, see the Configuration section>Scheduling card>Staffing Configuration screen>Requests to Work tab.
Profile permissions means that an employee has a position in their employee Labor Distribution record that matches one of the positions authorized to work the profile. Profile permissions is used in scheduling and also with the schedule assistant call off/call in wizard.
For more information, see the Configuration section>Labor Distribution card>Profile.
Activity Code Indicator Schedule Standard 7 is used to determine which activity codes can be used for schedule options for the Request to Work feature. This indicator is found in the Configuration section>Scheduling card>Activity Codes card>Indicators tab>Schedule Process card.
Valid Indicator Options:
N |
This activity code CANNOT be submitted for Request to Work. |
Schedules including this activity code are NOT included in the results list. |
Y |
This activity code CAN be submitted for Request to Work. |
Schedules including this activity code ARE included in the results list.
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Note: Activity Codes can also be activated for requests to work in the Configuration section>Labor Distributions card>Profiles screen>Activities section by setting the Request to Work field to Yes.
Free-form text field for entering any information on this request.
Depending on Roles assigned to users, they may be able to override validation messages and continue to add, edit, or approve a schedule. If users do not have the authorization to override the exception, there is no option to continue and save the transaction.
Override access is determined by:
Maximum Severity Level Override Allowed by the User's Role
Depending on the role assigned to users, they may be able to override the exception message generated when a scheduling rule is violated by adding, editing, or approving a request for a schedule.
The roles are found in the Configuration section>System card>Roles screen.
In the Maximum Severity Level field, indicate the severity level of the validation exception that can be overridden. Severity levels (in order of severity) are Critical, Warning, and Informational. All exceptions with that severity level or below can be overridden for assigned users. For example, if this value is set to Warning, this user can override validation exceptions of Warning and Informational, but cannot override exceptions with a severity level of Critical. If no value is entered in this field, the user cannot override ANY level of exception message.
Severity Level of the Exception
Severity levels for a validation rule are set up on the Configuration section>System card>Exception Value screen, in the Severity Level field. Severity levels (in order of severity) are Critical, Warning, Informational, or None.
Note: The severity level displayed in the warning message may not match the value set up on this screen. If the user is able to override the error, then the level is displayed as Warning regardless of the actual exception definition severity level. If the user is not able to override the error then the level is displayed as Critical regardless of the exception definition.
Determines the selection style to be used when validating whether an employee is allowed to work requested schedules.
For example, the selection style may validate that adding the new schedule will not cause the employee to go into overtime, will maintain a minimum rest interval, etc. The rules included in each selection style are previously set up on the Selection Styles configuration screen with the Type of Edit Validation.
The Requests card is visible in the TCS screen of the employee record. Click on the card arrow on a record to open it and view the details.
Note: In order for this card to be visible in the employee's TCS screen, it must be selected to display. For more information on selecting cards to display, see the documentation on the Preferences section>My Preferences card>Time Card Screen.
Employees can sign up to receive a notification when certain events occur. The notification to receive are selected by the employee through the Preferences screen>My Preferences card>Event Subscriptions.
Notifications can be received via email, or as a message (in the employee's My Unread Messages screen on the Home page, in the Messages screen in the Actions section>Employee card), or both.
The Messages action option opens a screen to view new or existing messages, or to create a new message using the wizard. Messages that have been read can be marked as Read and saved, or they can be deleted.
Note: Messages can also be viewed on the employees' Home page under the Messages notifications heading by selecting the View Messages button. The wizard can be accessed by clicking on the Add Message button from this section as well.
The My Unread Messages card displays any messages sent to the employee which are not marked as Read. The screen displays an icon for High or Low priority messages, shows the severity of the message, indicates if there is an attachment, shows who sent the message, displays the subject of the message, and shows the date and time the message was sent.
To open and read a message, click the folder icon to the left of the message. Once a message is opened, it is marked as Read, and is automatically removed from the My Unread Messages card because it is no longer unread.
To bring a read message back to the My Unread Messages screen, click on the View Messages button open the Actions section>Employee card>Messages screen. Check the box to the left of the record and click on the Mark as Unread button.
The following fields are displayed on this card:
Folder |
Click on the folder icon to open the record and view the details. This will take the user to the Actions section>Employee card>Messages screen so the user can open and view all messages. |
Priority
The priority icons can be assigned by the user sending the message to indicate the importance of the message. When the Normal priority is selected, no icon is displayed.
High Priority |
Indicates that this message was sent with a high priority. |
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Low Priority |
Indicates that this message was sent with a low priority. |
Severity
This field shows the severity level of system-generated notifications. The severity level icon displayed is determined by the severity level assigned to the notification. Messages sent by other users have a severity level of Informational.
Critical |
Indicates that this message has a status of Critical. Depending on settings, the employee may be locked out from badging into the system with a critical message relating to Licenses or Education Requirements. Note: Contact your supervisor if you are locked out due to a Critical message. |
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Warning |
Indicates this message has a status of Warning. The employee may have to complete an action. If not completed by a certain date a related Critical message may be issued (for example, renew a license or education requirement.) |
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Informational |
Indicates that this message is used to relay information to the employee. An action may need to be taken by a certain date or a related Warning message may be used. |
Status
Unread |
Indicates that this message has a status of unread. Once a message has been opened, the status is automatically reset to Read and this icon is no longer displayed. |
Attachment
Attachment |
Indicates this message has an attachment. Click on the icon to open the Attachment page, and a link to the attached document. |
From
Indicates the user who sent the message. If the message is generated by the system as a result of a Notification Subscription, this field displays System Account.
Subject
The heading that describes the message.
Date
The date and time this message was sent.
When a date field is highlighted, the Date Selector is displayed in the right pane to search for the date. Use the arrows in the heading bar to scroll to the Previous or Next month's calendar. Double-click on a date to enter it into the field. Alternatively, dates can be typed into the field.
When a field requires a Time Value, the value must be formatted in 24-hour time. This means after noon, the hour value entered should have 12 added to the hour value shown on the clock. For example, if the time is 3:00 pm, the correct value in 24-hour format is 15:00 (12+3 = 15).
Action Buttons
The following actions are available at the bottom of the grid:
Click on the Add Message button to open a wizard to create and send a new message.
For more information on creating a new message, see Steps for Adding a New Message.
Click on the View Message button to open the Actions section>Employee card>Messages screen. From this screen, the user can view messages that were previously marked as Read, can update the status of a message to Read or Unread, can permanently Delete a message or create a New Message.
The following actions are available in the left pane when the View Messages button is enabled:
The Delete button is used to remove one or more records from a screen.
To delete a record, complete the following steps:
A check mark is displayed
To indicate that a message has been read, check the box to the left of the message and then click on the Mark as Read button. The message no longer appears on the My Unread Messages card on the Home page.
To change the status of a Read message back to Unread, check the box to the left of the message and then click on the Mark as Unread button. The message now appears again on the My Unread Messages card on the Home page.
To change the status of a Read message back to Unread, check the box to the left of the message and then click on the Mark as Unread button. The message now appears again on the My Unread Messages card on the Home page.
Click on the New Message button to open a wizard to create and send a new message.
For more information on creating a new message, see Steps for Adding a New Message.
The following Request Status Code options are available:
Approved |
The request has been reviewed and is allowed (approved) by the supervisor. |
Denied |
The request has been reviewed and is rejected (denied) by the supervisor. |
Canceled |
The request has been withdrawn (canceled) by the supervisor or employee. |
Requested |
The request has not yet been reviewed by the supervisor. |
Depending on Roles assigned to users, they may be able to override validation messages and continue to add, edit, or approve a schedule. If users do not have the authorization to override the exception, there is no option to continue and save the transaction.
Override access is determined by:
Maximum Severity Level Override Allowed by the User's Role
Depending on the role assigned to users, they may be able to override the exception message generated when a scheduling rule is violated by adding, editing, or approving a request for a schedule.
The roles are found in the Configuration section>System card>Roles screen.
In the Maximum Severity Level field, indicate the severity level of the validation exception that can be overridden. Severity levels (in order of severity) are Critical, Warning, and Informational. All exceptions with that severity level or below can be overridden for assigned users. For example, if this value is set to Warning, this user can override validation exceptions of Warning and Informational, but cannot override exceptions with a severity level of Critical. If no value is entered in this field, the user cannot override ANY level of exception message.
Severity Level of the Exception
Severity levels for a validation rule are set up on the Configuration section>System card>Exception Value screen, in the Severity Level field. Severity levels (in order of severity) are Critical, Warning, Informational, or None.
Note: The severity level displayed in the warning message may not match the value set up on this screen. If the user is able to override the error, then the level is displayed as Warning regardless of the actual exception definition severity level. If the user is not able to override the error then the level is displayed as Critical regardless of the exception definition.
Employees can sign up to receive a notification when certain events occur. The notification to receive are selected by the employee through the Preferences screen>My Preferences card>Event Subscriptions.
Notifications can be received via email, or as a message (in the employee's My Unread Messages screen on the Home page, in the Messages screen in the Actions section>Employee card), or both.
The Messages action option opens a screen to view new or existing messages, or to create a new message using the wizard. Messages that have been read can be marked as Read and saved, or they can be deleted.
Note: Messages can also be viewed on the employees' Home page under the Messages notifications heading by selecting the View Messages button. The wizard can be accessed by clicking on the Add Message button from this section as well.
The My Unread Messages card displays any messages sent to the employee which are not marked as Read. The screen displays an icon for High or Low priority messages, shows the severity of the message, indicates if there is an attachment, shows who sent the message, displays the subject of the message, and shows the date and time the message was sent.
To open and read a message, click the folder icon to the left of the message. Once a message is opened, it is marked as Read, and is automatically removed from the My Unread Messages card because it is no longer unread.
To bring a read message back to the My Unread Messages screen, click on the View Messages button open the Actions section>Employee card>Messages screen. Check the box to the left of the record and click on the Mark as Unread button.
The following fields are displayed on this card:
Folder |
Click on the folder icon to open the record and view the details. This will take the user to the Actions section>Employee card>Messages screen so the user can open and view all messages. |
Priority
The priority icons can be assigned by the user sending the message to indicate the importance of the message. When the Normal priority is selected, no icon is displayed.
High Priority |
Indicates that this message was sent with a high priority. |
|
Low Priority |
Indicates that this message was sent with a low priority. |
Severity
This field shows the severity level of system-generated notifications. The severity level icon displayed is determined by the severity level assigned to the notification. Messages sent by other users have a severity level of Informational.
Critical |
Indicates that this message has a status of Critical. Depending on settings, the employee may be locked out from badging into the system with a critical message relating to Licenses or Education Requirements. Note: Contact your supervisor if you are locked out due to a Critical message. |
|
Warning |
Indicates this message has a status of Warning. The employee may have to complete an action. If not completed by a certain date a related Critical message may be issued (for example, renew a license or education requirement.) |
|
Informational |
Indicates that this message is used to relay information to the employee. An action may need to be taken by a certain date or a related Warning message may be used. |
Status
Unread |
Indicates that this message has a status of unread. Once a message has been opened, the status is automatically reset to Read and this icon is no longer displayed. |
Attachment
Attachment |
Indicates this message has an attachment. Click on the icon to open the Attachment page, and a link to the attached document. |
From
Indicates the user who sent the message. If the message is generated by the system as a result of a Notification Subscription, this field displays System Account.
Subject
The heading that describes the message.
Date
The date and time this message was sent.
When a date field is highlighted, the Date Selector is displayed in the right pane to search for the date. Use the arrows in the heading bar to scroll to the Previous or Next month's calendar. Double-click on a date to enter it into the field. Alternatively, dates can be typed into the field.
When a field requires a Time Value, the value must be formatted in 24-hour time. This means after noon, the hour value entered should have 12 added to the hour value shown on the clock. For example, if the time is 3:00 pm, the correct value in 24-hour format is 15:00 (12+3 = 15).
Action Buttons
The following actions are available at the bottom of the grid:
Click on the Add Message button to open a wizard to create and send a new message.
For more information on creating a new message, see Steps for Adding a New Message.
Click on the View Message button to open the Actions section>Employee card>Messages screen. From this screen, the user can view messages that were previously marked as Read, can update the status of a message to Read or Unread, can permanently Delete a message or create a New Message.
The following actions are available in the left pane when the View Messages button is enabled:
The Delete button is used to remove one or more records from a screen.
To delete a record, complete the following steps:
A check mark is displayed
To indicate that a message has been read, check the box to the left of the message and then click on the Mark as Read button. The message no longer appears on the My Unread Messages card on the Home page.
To change the status of a Read message back to Unread, check the box to the left of the message and then click on the Mark as Unread button. The message now appears again on the My Unread Messages card on the Home page.
To change the status of a Read message back to Unread, check the box to the left of the message and then click on the Mark as Unread button. The message now appears again on the My Unread Messages card on the Home page.
Click on the New Message button to open a wizard to create and send a new message.
For more information on creating a new message, see Steps for Adding a New Message.
The following related topics are available: |