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Depending on the corporate policies, a "strong" password may be needed, which requires the user to enter a certain number of characters, numbers, and upper/lower case letters in the password.
Tip: Administrators can change the password format from the Configuration section>System card>Authentication screen.
The format requirements display in the Information Message when entering a new password with initial login, or when resetting the password. These requirements can be set up in any order in the password.
Special Character
Special characters are those characters on the keyboard that are not letters or numbers.
Uppercase Characters
Uppercase letters on the keyboard are accessed using the <shift> key; capital letters (e.g. A, B, C, etc.).
Lowercase Characters
Letters on the keyboard that are accessed without using the <shift> key; lower case letters (e.g. a, b, c, etc.).
Numeric Characters
Number values (e.g. 1,2,3,4,5,6,7,8,9,0).
Passwords are Case Sensitive
This means that the system differentiates between an upper case letter and a lower case letter. So if your password is “NewUser” but you enter “newuser”, you would get an error message that the password is invalid.