Before a time card is signed off, the supervisor should view and handle any exception messages. Critical exceptions must be resolved before the employee timecard can be approved.
To handle an exception, complete the following steps:
Tip: To quickly search for a record by employee name, employee code, or organization unit, use the filter criteria above the LaborView records.
Note: Critical exceptions cannot be handled from this screen. The supervisor must open the record and resolve the issue before the exception is removed.
To undo the handling of an exception, complete the following steps:
The following icons may be displayed when viewing the exceptions records:
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Critical Exception |
Indicates a serious issue with an employee timecard. The timecard cannot be approved until this exception has been resolved. An example of a critical exception is "An Odd Clocking was detected". |
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Warning Exception |
Indicates a moderate issue in an employee timecard. The timecard can still be approved. An example of a warning exception is "Hours reported in excess of Approved Hours in the pay period." |
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Informational Exception |
Indicates a relatively minor issue in an employee timecard. The timecard can still be approved if this exception is not resolved. An example of an informational exception would be if an employee clocked in at an unauthorized badge reader. |
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Pending Exception |
Indicates exceptions that will be displayed in the future if the employee's time card data does not change. Pending exceptions are determined by the (Calcs) process and stored with the record but not displayed until the day after the day associated with the record. |
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Adjustment |
Indicates an adjustment transaction. |
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Calendar |
Indicates an employee calendar entry. |
Clocking |
Indicates an employee clocking entry. |
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Handled Exception |
The check mark indicates the user has handled the exception by checking the box to the left of the message and selecting the Handle Selected button. |
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Assignment Source |
This icon appears next to those exceptions that have an assignment source attached. The tool-tip for the assignment source icon displays the classification and code of the assignment source. |
Note: The supervisor's Home page can be set up to automatically display if there are any employee timecard exceptions, so that these can be handled on a daily basis. For more information on adding sections to the home page, see the documentation on Preferences section>My Preferences card>Home Page.