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Set up Qualified Staff

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Create Schedule Partners

Schedule partners are used to help determine which employees to include on the Qualified Staff tab on the CSO.

The Qualified Staff tab displays employees that are considered to be qualified to work a particular shift. However, the system uses conditions that you set to determine the level of qualification. One of the conditions that you can create is a schedule partner, which is a group of similar organization units or job classes.

Example:
You need another RN to fill a shift, but all of your RNs are scheduled or unavailable. You can view the Qualified Staff tab to find an RN from another organization unit schedule partner.
You have RN1 and RN2 profiles with a need for one RN2. If no RN2 employees are available, the Qualified Staff tab can find an RN1 employee that you set up as a job class schedule partner.

Set up organization unit schedule partners

To set up organization unit schedule partners, complete the following steps.

  1. Navigate to Configuration section > Scheduling card > Schedule Partner screen.
  2. Under Actions, click Add.
  3. Enter a Code and Description to identify this record.
  4. In the Category field, select Organization Unit.
  5. Enter a Tier Level.

    Tier levels are used to further rank similar schedule partners.

    Example:
    Departments A, B, and C are Med-Surg units and are set up as schedule partners with each other with a Tier Level of 1.
    Departments D and E are Critical Care units and are schedule partners with each other with a Tier Level of 1.
    In high-need or low-staff situations, you want to allow employees from Critical Care to float to Med-Surg (and vice versa). To do this for the Current Staffing Overview, you would create a third schedule partner group. This new group of schedule partners includes all departments A - E and has a Tier Level of 2. In this example, the qualified staff will come from Tier Level 1 first, then Tier Level 2 (all five departments).

  6. Click Save.
  7. Under Schedule Partner Sections, click Org Unit Assignment.

    This step allows you to add organization units to this schedule partner group.

  8. Under Actions, click Add.
  9. Search for and select the units you need to combine in this schedule partner record.
  10. Under Schedule Partner Organization Unit Add Actions, click Assign Selected.

Set up job class schedule partners

To set up job class schedule partners, complete the following steps.

  1. Navigate to Configuration section > Scheduling card > Schedule Partner screen.
  2. Under Actions, click Add.
  3. Enter a Code and Description to identify this record.
  4. In the Category field, select Job Class.
  5. Click Save.
  6. Under Schedule Partner Sections, click Job Class Assignment.

    This step allows you to add job classes to this schedule partner group.

  7. Under Actions, click Add.
  8. Search for and select the job classes you need to combine in this schedule partner record.
  9. Under Schedule Partner Job Class Add Actions, click Assign Selected.

The following related topics are available:

Define Profile Qualifications

Set the Coverage Period Parameter