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My Unread Messages

The My Unread Messages card displays any messages sent to the employee which are not marked as Read. The screen displays an icon for High or Low priority messages, shows the severity of the message, indicates if there is an attachment, shows who sent the message, displays the subject of the message, and shows the date and time the message was sent.

To open and read a message, click the folder icon to the left of the message. Once a message is opened, it is marked as Read, and is automatically removed from the My Unread Messages card because it is no longer unread.

To bring a read message back to the My Unread Messages screen, click on the View Messages button open the Actions section>Employee card>Messages screen. Check the box to the left of the record and click on the Mark as Unread button.

The following fields are displayed on this card:

Folder

Click on the folder icon to open the record and view the details. This will take the user to the Actions section>Employee card>Messages screen so the user can open and view all messages.

Priority

The priority icons can be assigned by the user sending the message to indicate the importance of the message. When the Normal priority is selected, no icon is displayed.

High Priority

Indicates that this message was sent with a high priority.

Low Priority

Indicates that this message was sent with a low priority.

Severity

This field shows the severity level of system-generated notifications. The severity level icon displayed is determined by the severity level assigned to the notification. Messages sent by other users have a severity level of Informational.

Critical

Indicates that this message has a status of Critical. Depending on settings, the employee may be locked out from badging into the system with a critical message relating to Licenses or Education Requirements.

Note: Contact your supervisor if you are locked out due to a Critical message.

Warning

Indicates this message has a status of Warning. The employee may have to complete an action. If not completed by a certain date a related Critical message may be issued (for example, renew a license or education requirement.)

Informational

Indicates that this message is used to relay information to the employee. An action may need to be taken by a certain date or a related Warning message may be used.

Status

Unread

Indicates that this message has a status of unread. Once a message has been opened, the status is automatically reset to Read and this icon is no longer displayed.

Attachment

Attachment

Indicates this message has an attachment. Click on the icon to open the Attachment page, and a link to the attached document.

From

Indicates the user who sent the message. If the message is generated by the system as a result of a Notification Subscription, this field displays System Account.

Subject

The heading that describes the message.

Date

The date and time this message was sent.

More About Date Value Fields

More About Time Value Fields

Action Buttons

The following actions are available at the bottom of the grid:

Add Message

View Messages

The following actions are available in the left pane when the View Messages button is enabled:

Delete Selected

Mark as Read

Mark as Unread

New Message